Insurance Benefits - peace of mind when travelling
American Express travel insurance benefits on trips paid for with the Corporate Card.
Your card provides you with a comprehensive insurance package. This protects you during your trips and everyday business activities. Please read on for a general overview of your insurance package and equivalent contact details.*
If you have a general insurance query, please feel free to contact our Insurance Service Team on
Please call the American Express Customer Service 0800 900 940 (within Austria) or from abroad +49 (0)69 97 97-1000 and choose option „Versicherungen“.
Corporate Green Card: Overview insurance benefits
Please refer to your personal insurance terms and conditions booklet for insurance details and amounts.
Business trip-, transport-, accident and health-insurance for trips abroad
- Up to 110,000 euros for treatment and repatriation costs after an accident or an acute illness during a stay abroad of up to 62 days.
- Up to 260,000 euros in the event of death or disability due to the loss of body parts and sensory organs
Please call the American Express Customer Service 0800 900 940 (within Austria) or from abroad +49 (0)69 97 97-1000 and choose option „Versicherungen“.
Transport and luggage insurance
- Up to 2,200 euros if luggage is lost or damaged when using public transport.
Please call the American Express Customer Service 0800 900 940 (within Austria) or from abroad +49 (0)69 97 97-1000 and choose option „Versicherungen“.
International Health Insurance
- Cost of treatment and return transport up to 110,000 Eur
- Personal liability insurance for travel abroad up to 360.000 Eur
Please call the American Express Customer Service 0800 900 940 (within Austria) or from abroad +49 (0)69 97 97-1000 and choose option „Versicherungen“.
Travel Comfort Insurance
Is your flight delayed? Your luggage hasn´t arrived? Don´t worry: we will reimburse you for the costs incurred.
- Up to 150 Eur for personal items if the baggage delivery is delayed by more than 6 hours.
- Up to 300 Eur for personal needs items if baggage delivery is delayed by more than 48 hours.
- Up to 100 Eur for hotel accomodation, meals and travel expenses in the event of a departure delay of 4 hours or more, provided no other transport is offered within 4 hours.
- Up to 200 Eur for hotel accommodation, meals and travel expenses for missed connecting flights due to a flight delay, provided no other transport is offered within 4 hours.
Please call the American Express Customer Service 0800 900 940 (within Austria) or from abroad +49 (0)69 97 97-1000 and choose option „Versicherungen“.
Global Assist
In case of an emergency when travelling outside Germany, we will put you in contact with medical or legal assistance experts:
Please call the American Express Customer Service 0800 900 940 (within Austria) or from abroad +49 (0)69 97 97-1000 and choose option „Versicherungen“.
Global Assist is a worldwide American Express Service to support Cardmembers in an emergency.
Medical emergencies
- Information on options for outpatient treatment or designation of a German-speaking or English-speaking doctor
- Provision of doctors, nursing services, dentists, pharmacists
- Forwarding of lost or forgotten prescriptions
- Organization of and assumption of costs for sending medication
- Deployment of a doctor
- Advance cost payments up to EUR 1,000
- Hospitalization
In an emergency/in the event of loss of currency and travel documents
- In an emergency, advance cost payment of EUR 1,000
- Help with obtaining replacement travel documents from the assistance service provider
- Help in the event of prosecution proceedings/dealings with authorities
In an emergency/designation of an attorney and/or interpreter
- Disbursement of the associated legal and interpreting costs up to EUR 1,000
- Help with locating lost luggage
- Forwarding of urgent messages to relatives, business partners and/or friends
Opening Hours
American Express Insurance Team: Monday - Friday 08.00 - 18.00
Tel. +49 (0)69 9797 2015
* All information about insurances displayed on this website provides a general overview. Full details of the insurance benefits currently available can be found in the Summary of Benefits document which was/will be provided with your Card. Insurance benefits listed here are provided by third parties.