Insurance Benefits - peace of mind when travelling
American Express travel insurance benefits on trips paid for with the Corporate Card.
Your card provides you with a comprehensive insurance package. This protects you during your trips and everyday business activities. Please read on for a general overview of your insurance package and equivalent contact details.*
If you have a general insurance query, please feel free to contact our Insurance Service Team on
from Austria: 0800 900 951
from abroad: +49 681 9307 566
If you would like to make a claim, please call the helpline listed after each relevant section of your insurance terms and conditions.
Corporate Green Card: Overview insurance benefits
Please refer to your personal insurance terms and conditions booklet for insurance details and amounts.
Business trip-, transport-, accident and health-insurance for trips abroad
- Up to 110,000 euros for treatment and repatriation costs after an accident or an acute illness during a stay abroad of up to 62 days.
- Up to 260,000 euros in the event of death or disability due to the loss of body parts and sensory organs
From Austria: 0800 900 951 (free)
From abroad: +49 681 9307 566
Transport and luggage insurance
- Up to 2,200 euros if luggage is lost or damaged when using public transport.
From Austria: 0800 900 951 (free)
From abroad: +49 681 9307 566
International Health Insurance
- Cost of treatment and return transport up to 110,000 Eur
- Personal liability insurance for travel abroad up to 360.000 Eur
from Austria : 0800 900 951 (free)
from abroad: +49 681 9307 566
Travel Comfort Insurance
Is your flight delayed? Your luggage hasn´t arrived? Don´t worry: we will reimburse you for the costs incurred.
- Up to 150 Eur for personal items if the baggage delivery is delayed by more than 6 hours.
- Up to 300 Eur for personal needs items if baggage delivery is delayed by more than 48 hours.
- Up to 100 Eur for hotel accomodation, meals and travel expenses in the event of a departure delay of 4 hours or more, provided no other transport is offered within 4 hours.
- Up to 200 Eur for hotel accommodation, meals and travel expenses for missed connecting flights due to a flight delay, provided no other transport is offered within 4 hours.
From Austria: 0800 900 951 (free),
From abroad: +49 681 9307 566
Global Assist
In case of an emergency when travelling outside Germany, we will put you in contact with medical or legal assistance experts:
+43 1 5450 120 (Global Assist information service)
Global Assist is a worldwide American Express Service to support Cardmembers in an emergency.
Medical emergencies
- Information on options for outpatient treatment or designation of a German-speaking or English-speaking doctor
- Provision of doctors, nursing services, dentists, pharmacists
- Forwarding of lost or forgotten prescriptions
- Organization of and assumption of costs for sending medication
- Deployment of a doctor
- Advance cost payments up to EUR 1,000
- Hospitalization
In an emergency/in the event of loss of currency and travel documents
- In an emergency, advance cost payment of EUR 1,000
- Help with obtaining replacement travel documents from the assistance service provider
- Help in the event of prosecution proceedings/dealings with authorities
In an emergency/designation of an attorney and/or interpreter
- Disbursement of the associated legal and interpreting costs up to EUR 1,000
- Help with locating lost luggage
- Forwarding of urgent messages to relatives, business partners and/or friends
Opening Hours
American Express Insurance Team: Monday - Friday 08.00 - 18.00
Tel. +49 (0)69 9797 2015
Chubb European
Group Limited
Monday-Friday 08.30 - 17.15
See each section
AXA Assistance
Deutschland GmbH
Monday-Sunday 24/7
See each section
Crawford & Company
Deutschland GmbH
Monday-Friday 08.00 - 17.00
+49 681 9307 566
* All information about insurances displayed on this website provides a general overview. Full details of the insurance benefits currently available can be found in the Summary of Benefits document which was/will be provided with your Card. Insurance benefits listed here are provided by third parties.