Insurance Benefits - peace of mind when travelling
American Express travel insurance benefits on trips paid for with the Corporate Card.
Your card provides you with a comprehensive insurance package. This protects you during your trips and everyday business activities. Please read on for a general overview of your insurance package and equivalent contact details.*
If you have a general insurance query, please feel free to contact our Insurance Service Team on
(Monday-Friday 08.00 – 18.00)
Corporate Green Card: Overview insurance benefits
Please refer to your personal insurance terms and conditions booklet for insurance details and amounts.
Travel Insurance
General questions +49 (0)69 9797 2424,
Claims contact: Dial +49 (0)69 9797 1000 and choose option “Versicherungen”.
Some forms of insurance require you to pay by Corporate Card to be able to make a claim.
- Travel accident insurance up to €570,000
- Business travel accident insurance up to €350,000
Luggage Insurance
General questions +49 (0)69 9797 2424,
Claims contact: Dial +49 (0)69 9797 1000 and choose option “Versicherungen”.
- Insurance luggage lost/stolen up to €5,000 per trip (max. €750 per item)
International Travel Insurance
General questions +49 (0)69 9797 2424,
Claims contact: Dial +49 (0)69 9797 1000 and choose option “Versicherungen”.
- Curative treatment up to €2,000,000
- Return transport insurance included
Travel Inconvenience
General questions +49 (0)69 9797 2424,
Claims contact: Dial +49 (0)69 9797 1000 and choose option “Versicherungen”.
- Cancellation/delay > 4hrs €125 (airplane)
- Missed connections €125 (airplane
- Luggage delay > 4hrs €125 (airplane)
- Luggage lost/delay > 48hrs (additional €500 (airplane)
Global Assist
In case of an emergency when travelling outside Germany, we will put you in contact with medical or legal assistance experts:
Dial +49 (0)69 9797 1000 and choose option “Versicherungen”.
Global Assist is a worldwide American Express Service to support Cardmembers in an emergency.
Medical emergencies
- Information on options for outpatient treatment or designation of a German-speaking or English-speaking doctor
- Provision of doctors, nursing services, dentists, pharmacists
- Forwarding of lost or forgotten prescriptions
- Organization of and assumption of costs for sending medication
- Deployment of a doctor
- Advance cost payments up to EUR 3,000
- Hospitalization
In an emergency/in the event of loss of currency and travel documents
- In an emergency, advance cost payment of EUR 1,000
- Help with obtaining replacement travel documents from the assistance service provider
- Help in the event of prosecution proceedings/dealings with authorities
In an emergency/designation of an attorney and/or interpreter
- Disbursement of the associated legal and interpreting costs up to EUR 1,000
- Help with locating lost luggage
- Forwarding of urgent messages to relatives, business partners and/or friends
Opening Hours
American Express Insurance Team: Monday - Friday 08.00 - 18.00
+49 (0)69 9797 2424
* All information about insurances displayed on this website provides a general overview. Full details of the insurance benefits currently available can be found in the Summary of Benefits document which was/will be provided with your Card. Insurance benefits listed here are provided by third parties.