Contacts
General questions (24/7 Service)
For general questions about your American Express Corporate Card, please call the number on the reverse of your card. See the reverse of your card. If not at hand: 0800 900-940. (from abroad +49 69 9797-2015) Please note that we ask you to set up a 4-digit telephone identification code when you first contact AX. We assign you with a memorable question, such as “your father’s birthday”. This telephone identification code is one of several identification questions you must answer before we can respond to your query on the phone. This is for security reasons.
Card lost/stolen/broken:
0800 900-940 (from abroad +49 69 9797-2015) (24h Service)
Global Assist Hotline:
In case of an emergency when travelling outside Germany, we will put you in contact with medical or legal assistance experts:
+43 1 5450-120
General Insurance query:
If you have a general insurance query, please feel free to contact our Insurance Service Team on:
0800 900-951 (Mo.-Fr. 08.00 – 18.00)
Insurance claim:
If you would like to make a claim, please call the helpline listed after each relevant section of your insurance terms and conditions.
