Insurance Benefits - peace of mind when travelling
American Express travel insurance benefits on trips paid for with the Corporate Card.
Your card provides you with a comprehensive insurance package. This protects you during your trips and everyday business activities. Please read on for a general overview of your insurance package and equivalent contact details.*
If you have a general insurance query, please feel free to contact our Insurance Service Team on
(Monday-Friday 08.00 – 18.00)
If you would like to make a claim, please call the helpline listed after each relevant section of your insurance terms and conditions.
Corporate Green Card: Overview insurance benefits
Please refer to your personal insurance terms and conditions booklet for insurance details and amounts.
Travel Insurance
General questions 0800 900 951
Claims contact: Chubb, Tel. +49 (0)69 75 613 555
Some forms of insurance require you to pay by Corporate Card to be able to make a claim.
- Business Travel accident insurance up to €260,000
- Medical Treatment Insurance up to €110,000
Luggage Insurance
General questions +49 (0)69 9797 2424,
Claims contact: Broadspire, Tel. +49 (0)211 95456 253
- Insurance luggage lost/stolen up to €5,000 per trip (max. €750 per item)
Travel Inconvenience
General questions 0800 900 951
Claims contact Chubb: +49 (0)69 75613-555.
- Cancellation/delay > 4hrs €100 (airplane)
- Missed connections €200 (airplane
- Luggage delay > 6hrs €150 (airplane)
- Luggage lost/delay > 48hrs (additional €300 (airplane)
Global Assist
In case of an emergency when travelling outside Germany, we will put you in contact with medical or legal assistance experts:
+43 1 5450-120
Global Assist is a worldwide American Express Service to support Cardmembers in an emergency.
Opening Hours
American Express Insurance Team: Monday - Friday 08.00 - 18.00
0800 900 951
Chubb European
Group Limited
Monday-Friday 08.30 - 17.15
See each section
AXA Assistance
Deutschland GmbH
Monday-Sunday 24/7
See each section
BroadSPire by Crawford & Company
Deutschland GmbH
Monday-Friday 08.00 - 17.00
+49 (0)211 95456-253
* All information about insurances displayed on this website provides a general overview. Full details of the insurance benefits currently available can be found in the Summary of Benefits document which was/will be provided with your Card. Insurance benefits listed here are provided by third parties.