Contacts
General questions (24/7 Service)
For general questions about your American Express Corporate Card, please call the number on the reverse of your card. See the reverse of your Corporate Card. If not at hand: +49 (0)69 9797 1000. Please note that we ask you to set up a 4-digit telephone identification code when you first contact AX. We assign you with a memorable question, such as “your father’s birthday”. This telephone identification code is one of several identification questions you must answer before we can respond to your query on the phone. This is for security reasons.
Please do NOT chose a memorable date in relation to your personal birthday.
Card lost/stolen/broken:
+49 (0)69 9797 1000 (24h Service)
Your Corporate Card Program Admininstrator at UPM-Kymmene
For questions regarding your Corporate Card and your company, please contact:
